Auralog Education Manual descargar pdf (Pagina 16)

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Black Screen

Please note: This only applies to older versions of TELL ME MORE™.

TIP: MUST BE DONE WITH ADMINISTRATIVE PRIVILEGES!!

When the program starts up, you get a black or blank screen with a clock. Please

start by verifying your version Internet Explorer. Beta versions of Internet

Explorer must be updated to fix this problem.

x To check your version of Internet Explorer select Help > About Internet

Explorer. The browser must be updated if you see “Internet Explorer 8

Beta” for example

x To update Internet Explorer. Select: TOOLS > Windows Update and

download/install the update for IE, then restart your computer.

Step 1. Download the Adobe Flash Player uninstaller:

uninstall_flash_player.exe

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157

Step 2. After the uninstall confirmation message appears, RESTART the

computer

Step 3. Install the Adobe Flash Player:

http://www.adobe.com

Please Note: At the moment, adobe tries to install the Google toolbar as well

which may cause some pop-up blocker problems. Be sure to uncheck the box that says

install Google toolbar!

Step 4. RESTART the computer and launch TELL ME MORE™. If you

encounter the same problem, uninstall TELL ME MORE™. and then re-install it

(no restart necessary).

Main Menu

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Auralog Education Manual Pagina 16